Privacy Policy

1. Data controller

The data controller responsible for your personal data is:

Numastar Ltd.
A company incorporated in the Republic of Cyprus
Operating the Nascenda brand

Contact email: support@nascenda.com

2. Personal data we collect

When you visit or interact with the Site, we may collect the following categories of personal data:

a) Information you provide directly

• Name
• Billing and shipping address
• Email address
• Phone number (if provided)
• Order details

b) Payment information

Payments are processed securely by third-party payment providers (such as Stripe). We do not store or process your payment card details.

c) Automatically collected information

When you browse the Site, we may automatically collect:

• IP address
• Browser type and device information
• Pages viewed and interactions
• Cookies and similar technologies

3. Purpose and legal basis for processing

We process your personal data only where permitted under GDPR, including:

4. Marketing communications

If you subscribe to our newsletter or otherwise opt in, we may send you marketing communications.

You may withdraw your consent at any time by:

• clicking the unsubscribe link in any email, or
• contacting us at support@nascenda.com

We do not send marketing emails without consent.

5. Cookies & tracking technologies

We use cookies and similar technologies to:

• enable core site functionality
• analyse site usage and performance
• improve user experience

Where required by law, cookies are used only after obtaining your consent via a cookie banner.

You can manage or withdraw cookie consent through your browser settings or our cookie management tool.

6. Sharing your personal data

We share personal data only where necessary, including with:

• Payment processors (e.g. Stripe)
• Fulfilment and logistics partners (for shipping orders)
• IT and website service providers
• Accounting, legal, or regulatory authorities, where required by law

All third parties are required to process your data in compliance with GDPR.

7. International data transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

• adequacy decisions, or
• Standard Contractual Clauses approved by the European Commission

8. Data retention

We retain personal data only for as long as necessary to:

• fulfil the purposes outlined in this Policy
• comply with legal, tax, and accounting obligations

When data is no longer required, it is securely deleted or anonymised.

9. Your rights under GDPR

You have the right to:

• access your personal data
• request correction or deletion
• restrict or object to processing
• request data portability
• withdraw consent at any time
• lodge a complaint with a supervisory authority

To exercise your rights, contact support@nascenda.com.

10. Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

However, no online system is completely secure, and we cannot guarantee absolute security.

11. Children's data

Our Site and products are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on the Site.

13. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: support@nascenda.com